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Terms & Conditions

 

Effective Date: November 18, 2025
Elevana Wellness
Website: https://www.elevanawell.com
Email: info@elevanawell.com
Phone: 972-256-8081

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1. Acceptance of Terms

By accessing or using the Elevana Wellness website (“Site”), booking an appointment, submitting information, or receiving services, you agree to comply with and be bound by these Terms & Conditions (“Terms”). If you do not agree to these Terms, please discontinue use of our Site and services.

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2. Service Disclaimer

Elevana Wellness offers wellness and aesthetic services intended to support body transformation, beauty, and wellness goals.
Our services are non-medical and not intended to diagnose, treat, or cure any disease. Results vary per individual and are not guaranteed. Always consult your physician before starting any new health or wellness treatment.

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3. Use of Website

You agree to use the Site for lawful purposes only. You may not:

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  • Use the Site in any way that may cause damage or impair functionality

  • Attempt to gain unauthorized access to any systems or data

  • Use automated tools (scrapers, bots, crawlers) without permission

  • Interfere with the Site’s security features or hosting servers

 

We reserve the right to restrict or terminate access to the Site at our discretion.

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4. Accuracy of Information

While we strive to keep our content accurate and up to date, Elevana Wellness does not guarantee:

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  • That the information on the Site is complete, current, or error-free

  • That services or pricing will remain unchanged

  • That all details provided by third-party systems (such as Tebra) are always accurate

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We reserve the right to update or modify Site content at any time.

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5. Appointments, Scheduling & Cancellations

Appointments booked through our Site or through Tebra must be confirmed with accurate personal information.

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Cancellations & No-Shows

Our cancellation policy may include fees for late cancellations or missed appointments. Details are provided during booking. Failure to cancel within the stated window may result in charges.

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Automated Communications

By booking or submitting your information, you consent to receive:

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  • Appointment confirmations

  • Reminders

  • Follow-up messages

  • Optional marketing messages (if opted in)

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You may opt out of marketing messages at any time by replying “STOP” or using unsubscribe links.

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6. Payments & Refunds

Payment for services may be required prior to or at the time of service.
Accepted payment types may include credit/debit cards, HSA/FSA cards when applicable, or payment through Tebra’s secure system.

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Refunds

All sales are final unless otherwise stated.
Because results vary by individual and services are time- and session-based, refunds are not typically provided.

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7. Intellectual Property

All content on this Site—including text, images, branding, graphics, videos, and layout—is the exclusive property of Elevana Wellness or its content suppliers.

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You may not:

  • Copy, reproduce, or republish Site content

  • Use our branding or images without permission

  • Distribute or modify any material from the Site

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We reserve all rights under applicable copyright and trademark laws.

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8. Third-Party Platforms

We use Tebra for booking, records management, forms, and automated communications.


By using our services, you acknowledge that:

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  • Tebra may process your information on our behalf

  • Their privacy and security practices apply where relevant

  • We are not responsible for outages or errors occurring on Tebra’s platform

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Links from our Site to third-party websites are provided for convenience. We are not responsible for their content, policies, or actions.

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9. Health & Safety

You acknowledge and agree that:

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  • Elevana Wellness provides wellness and aesthetic services only

  • Services may require individual evaluation and may not be suitable for everyone

  • You are responsible for informing us of any health conditions, allergies, or medical concerns

  • You must follow all aftercare instructions and safety recommendations

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Failure to disclose relevant health information may result in service refusal for safety reasons.

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10. Limitation of Liability

To the fullest extent permitted by law, Elevana Wellness is not liable for:

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  • Any indirect, incidental, punitive, or consequential damages

  • Any injury, reaction, or unsatisfactory results related to services

  • Loss of data, interruption of service, or errors on the Site

  • Third-party actions, outages, or errors (including Tebra communications)

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Your use of the Site and services is at your own risk.

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11. Indemnification

You agree to indemnify and hold Elevana Wellness, its owners, employees, contractors, and affiliates harmless from any claims, losses, liabilities, damages, or expenses arising from:

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  • Your use of the Site

  • Your breach of these Terms

  • Your misuse of services or failure to follow instructions

  • Your violation of any applicable laws
     

12. Privacy Policy

Your use of the Site is also governed by our Privacy Policy, which details how your information is collected, stored, and used.
By using our Site or services, you consent to our privacy practices.

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13. Changes to Terms & Conditions

We may update these Terms at any time. Updated versions will be posted on this page with a revised Effective Date. Continued use of the Site indicates your acceptance of any changes.
 

14. Contact Us

For questions about these Terms, please contact:

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Elevana Wellness
2601 Sagebrush Drive, Suite 102
Flower Mound, TX
Email: info@elevanawell.com
Phone: 972-256-8081

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